worst customer experience reddit

At this point I had been waiting on his porch for almost 10 minutes. I didn't have it (it was my mums card). What is your worst customer service experience as a customer? It went from being the worst customer service experience ever to one of the best in less than half an hour. Ha, go to the eye doctor. She wanted two whole chickens, they were literally out of all the chicken. I called him again. She told me to go to an eye doctor. I grew increasingly frustrated, repeating myself over and over again, until she finally just walked away from me while I was talking, then said to a coworker, "can you go deal with that girl over there?". 2nd or 3rd day of IC. And Again. She was the account owner and had not authorized him to access it. I don't take alcohol orders anymore. When they answered they put me on hold, and every 5 min or so they would pick up and say that they would be with me in a moment. Customer service experiences are the bread and butter of dinner conversations. Cookies help us deliver our Services. Not worth the hassle. No biggie, right? It took me a long time to brave Costco again! I could hear him moving around inside, and then saw him come into view with a pair of binoculars. I drive out there, sit in a parking lot for 2 hours, get ready to pack it in after no orders are sent to me, and they send me a 12 item batch for $9.27 less than a mile from the store. There were no other customers for him to be helping. User Kayla Unique, who sells on Etsy, kicked off the trend on Dec. 18 with an insane story of a woman who allegedly tried to threaten her with a fake lawsuit after trying to scam her out of multiple candles. I wish I had the money to give you Reddit Gold for this. I arriveed and started unloading onto his porch. AskWomen Original. I'm surprised you didn't give up either LOL we just keep pressing on. Get 2 FREE stocks when you sign up for Webull ⬇️ http://bit.ly/webull-2-free-stocks Girls Share Most Exciting Sexual Experience! Walmart Employees share their Worst Customer Experiences - Don’t forget to share yours stories in the comments section below! Below are two experiences that come to mind for me. By far the worst customer service experience I’ve ever had. He walked up to me, opened the door, pulled his ID out, handing it me and thanking me. But a whole lot of people just wrecked their junk doing more than they had stretched for. No biggie, right? I was renewing my NY license while going to school in Michigan, which involved getting the little eye exam from a Michigan DMV office. I knocked, he looked at me and seemingly acknowledged me, and then walks into another room. I hope you told this story to their corporate office. I've only had 2 bad customers since my start in May, thank goodness. I had gotten in a wreck so i had to rent a car. I responded to Kathy, who is apparently their customer service person, letting her know that I would not order from them again and I was extremely disappointed in how they handled it. My first order was $80 but it took me 3 hours to shop , It was a big order but it wouldn't take me that long to shop now, You think I would have gave up but I kept on going, 9 bucks for 10 cases of water?? So after waiting forever at the MI DMV, I get up there and explain to the woman that I just need the eye exam. I needed two carts. Ugh, Washington Gas is the worst at customer experience Posted on April 26, 2019 by robpegoraro We got a message on our home phone yesterday from Washington Gas, and even by voicemail standards of annoyingness it was unhelpful: “We value you as a customer. Press question mark to learn the rest of the keyboard shortcuts. Another arrived for her appointment only to be grilled by a person who insisted on knowing who the meeting was with and the nature of the business to be discussed. The worst experiences as a customer—for most people—are making calls to a call center. Then she just printed out new ones for me and told me to get out when I thanked her. Keeping my cool, I informed the customer about my attempts to contact him about a replacement. I went in recently because a paperwork snarl got out of hand (stolen tags, electronic smog check results secretly got lost, etc.). They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. Uploaded 11/19/2020 in wtf These are some of the most dreadful real-life client incidents that will change the way you look at customer service workers for good. Half the time they don't even require it for a return. That wasn’t even the worst part. And she’s pissed and well I explained that I tried messaging her. After being on hold for about 45 minutes total, I decided that they are going to hear what i have to say no matter what. I walk expecting them to be swamped but there are just 4 or 5 guy in the store eating stale donuts. A friend warned me and I didn't heed her advice. 30 Service Workers Share Their Worst Customer Experiences. The margaritas were out of stock, asked customer if she wanted a replacement & no response. I scheduled a few hours in a small town about 30 minutes from my home because it was the only area with hours sitting available. What items are these? I watched him look down at his phone, then put it back in his pocket. — Submitted by: Ron B. BACKSTORY: On April 7, 2010 I placed an order with an online billiard supply called Shooters for some extras (joint protectors, tip shaper, and some gloves). The story: I was trying to get some information from the local cable company, Comcast , about my bill. When he bought me an engagement ring, he asked to see rings he knew I’d like - in size 7. Simple enough order with a few bottles of wine. I got a 48 dollar Costco order. Since she was being a bitch, she deserved this from you: "I'm as stupid as much as you are a bitch, but what's your point?". When they’re great, we tell others. Wrong. Member Article. Customer is super demanding and changes mind often, a lot of items out of stock so I make replacements AFTER having them approved. She looks at me, dead serious an says this: "well, you aren't very intelligent, are you?" She felt the items herself to see if her frozen hash browns were thawed out ( and they were). Eight of the 10 retailers with the worst customer satisfaction were also among the top 20 retailers in U.S. sales in 2012, according to the STORES Top 100 Retailers. New York, United States About Blog Author of 17 books, inductee into the Direct Marketing Hall of Fame, and all-around customer experience guru, Godin's foresight for what customers want out of digital is unparalleled. It took me over three hours. Call center experiences are routinely rated as the worst customer experiences with a company. About 30 minutes later, the app said the order was completed, however, I never received any food, and the cash tip was still sitting outside. I had already talked to NY and they said this would suffice for the renewal. 363 votes, 566 comments. Did you describe the jogger to him? Thank God for trusting my gut instinct and not getting her my own replacement for those darn margaritas! When I got there about 20 minutes later, the guy I had spoken to at the phone was at the counter. He walked to the other side of the house and started looking out the window with his binoculars, with his back to me. What Is The "Worst Meeting The Dad" Experience? Worst Our television service provider, who shall […] Also rated 1-star (but forgiven). That said, I have nothing on these horrible customers, as relayed by their waiters and waitresses of Reddit: I was having trouble finding a new car so i called the rental company to get an extension on the car I was renting. Then she asks about the margaritas & I tell her they were out of stock. Worst customer I dealt with was this one bitch who was late for her order. I told him who I was, he went and checked in a room, and came back within 30 seconds to tell me "no, your poster isn't here.". Considering the glowing testimonials they have on their site I figured it would be no problem, although I never heard a peep from them. Kay Jewelers is my worst customer service story. She asked if her frozen items were frozen they were thawed out. Telecommunications comes at a close second place, with 38% of the U.S. population saying this sector has the worst customer service in the country. Welcome to the best subreddit for Instacart Shoppers to discuss everything related to independent contracting for Instacart. r/AskReddit is the place to ask and answer thought-provoking questions. I have wayyyy too many bad customer service experiences to write about. I was mortified! 2nd order I ever took. I dont really get any thing because my insurance was covering everything anyway. I lost a poster on the bus, so I called their Lost and Found JUST in case someone had found it. Why didn’t you just refund them at the door and not deal with support? It was 45 items! It took me over an hour to finish. I also went back to the site and wrote my own testimonial (placed in the "pending" until verified) - I'll be interested to see if it goes up, since they have very few testimonials on their site if you look at the full list, and from what I saw they were all positive. Diners share 22 of their worst restaurant experiences Hobbitlover . Maybe it would have helped. Finally I started banging as loud as possible on the door, and he turned around and noticed me still on his porch. I realized he might have earbuds and can't hear me, so I called him through the app. The manager upon be… One customer complained of money being stolen from his account, but they insisted he is the one who withdrew it. BACKSTORY: On April 7, 2010 I placed an order with an online billiard supply called Shooters for some extras (joint protectors, tip shaper, and some gloves). Wrong. What's Your Worst Customer Service Experience - RedditHas anything crazy happened to you? They sent the wrong size glove, so I contacted them via their site requesting a return/exchange of the product for the right size for both gloves. We all have stories of what our best and worst customer service experiences are. I had never set foot in Costco before. I had an order at staters with a request for margaritas. (Reddit Stories) Share your own funny and best stories about this post/thread below in the comments! I get there and she’s belligerently drunk I mean answers the door because it said “hand to customer” & she’s falling over. So glad I stuck to it and learned how to do this job the right way. A lot of the things were out of stock. This is where the asskissing starts. What is it with DMVs? A little more than $9 payout for about 40 items. TikTokers are sharing their worst customer service experiences on the video-sharing platform, and the results are dizzying.. like I had been enjoying the year of paperwork and getting pulled over and parking tickets? I quit immediately after and never looked back. I suppose they wanted to wait me out and hope i would hang up. MotorVise launches mystery shopping service as consumers experience worst customer service in Europe . They found out and surprised me with a huge piece of cake. Press question mark to learn the rest of the keyboard shortcuts. Still no answer. 30.8m members in the AskReddit community. I could see him through the screen door and waved, thinking he'd come out with his ID, but he was still inside when I finished. Messaged her about possible replacements for literally everything and still absolutely no response. I had a similar issue once. Wow that was really rude especially since he was given a refund. Finally I said fuck it, and took the next bus downtown to their office. Guy was irate and screaming in my face because he wanted his physical receipt, One time this person didn't raise their tip like all my customers do, and I was mad, More posts from the InstacartShoppers community. Press J to jump to the feed. We go to Kay the following day. Had a customer who ordered 6 jugs of glacier brand water. He ignored it each time. Okay happened to me last week. I smoked the guy's mailbox looking at a big titty jogger. Her drunk self couldn’t even figure out how to pull up the “chat” where I supposedly never chatted her Hell yeah I contacted support as soon as I could pull onto the next street and safely park & tell them that she was wasted. Had a customer who ordered 6 jugs of glacier brand water. New comments cannot be posted and votes cannot be cast. We ordered pizza around 10:00. So I drove about 30 minutes to the rental car place while on hold. Wake up the next day with wrong item and missing items reports. She works as a cashier, not known to be the career choice of intellects. For an exchange they usually just need the receipt...yeah, she was dumb. I know I should've given up, but he was literally 20 ft. away from me, as I watched and listened to everything he did. Wow. The lady helping me asked me for the credit card used to buy the original pair of pants, as she claimed she had to return the large pair and make me repurchase the smaller pair. Thankfully, the second worker actually understood what I was talking about and gave me the test without fuss. Before we were married, my detail oriented husband went to great lengths to discreetly discover my ring size. Guy was communicative and friendly while I was shopping. He was not pleased. Went to exchange some pants for a smaller size. What is the worst customer service experience you have ever had? I rang the doorbell, knocked a bunch, and kept calling out to him through the screen. The order was 50+ items. The lady I talked to actually seemed offended that I was organized. Took a no tip order because someone convinced me "sometimes you've got to do good and shop for those who don't have the means" and I wanted to "help out." Girls What Has Been Your Worst Nice Guy Experience? “I sent this woman a candle. It was just nice to see them squirm and try to fib their way out of a situation where they were completely in the wrong. The "worst" customer, in a moral sense, was also one of the best experiences I had during my time as a cashier. Before I was about to check out I sent out one last message in regards to her margaritas, still no response. Then they added the cake to the receipt. Then I start thinking to myself that maybe they'll tip in person or after order is complete.....NOPE. Was eating at a Chinese restaurant where you order rice by the bowl. Needless to say, I was pissed. Redditor u/Bigstraight68 asked, “What is your worst sexual experience?” Some of the reason sex was bad for the commenters had to do with emotional disconnect, break ups, weird friendships that should have stayed friendships, and strange Freudian slips. I think I can safely say I am someone's worst customer, and I am okay with that. Bank of America has most of its customers complaining of fraudulent activities and general lack of concern for its customers. I waited on hold for at LEAST 45 minutes, maybe over an hour. Posts by glossandcupcakes 2016-12-04 06:30:29 Attractive women: are dates/male attention as easy to come by as Reddit makes it seem? I did this every week for years and no one ever caught on. (Reddit Stories) Share your own funny and best stories about this post/thread below in the comments! tl;dr Was put on hold for too long, drove to the store while on hold and confronted them. After sitting on the app for 15 minutes talking to support, they were able to refund his money and I was able to get the jugs returned to the store. As i walk up to the desk with phone in hand the guy at the counter asks me how he can help me to which i reply "I'm on hold and no one will pick up the phone and you guys don't look terribly busy." When they’re bad, we tell others with fervor!Here are 11 amazingly terrible customer service experiences so cringe-worthy you’ll be glad they didn’t happen to you! Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. Wasted so much of my time...stupid bitch turned out to be the dumbass after all. When I was brand new and we had hours, I didn’t really know we could decline a batch without much consequence. I came back the next day and saw a different person, who told me they don't need the original credit card for an exact product exchange! I tried to explain the situation to her but she continuously refused to give me the exam. I wonder if this particular store offered commission, that would be an incentive for returning an item and re-purchasing a different size in place of a straight return. So after about 30 minutes of them leading me on they just stopped picking up the phone at all. r/TalesFromTheCustomer | WORST Customer Service Stories | Reddit Cringe | Here are some tales from the customer! When he proposed, low and behold, the ring is way too small. And she says “ I didn’t get anything .” So I told her I apologize and I will contact support in regards to her not receiving any messages. $9 no tip. That's pretty impressive stupidity right there. I'm a really easy-going customer, but this really got my goat. I knocked again and called out to him through the screen, let him know that I *had* to scan his ID because it had wine. I worked as a customer service rep at a cell phone company in college and would hear terrible things all the time but, the worst would have to be when I heard a man literally almost beat his wife to death. This morning when I checked my email I had two messages (one for each glove) declining the return request. Show up to customers house and they didn’t want that brand of water, telling me they ordered glacier brand. The tip was 20 dollars on 500 bucks of stuff! MotorVise Automotive has launched its own mystery shopping service to drive up standards across car dealerships - as a new report reveals Britons experience the worst customer service in … For some reason, I guess I was in a bad mood with nothing better to do, I refused to hang up. Come on now the minimum with heavy pay would be like 13. The customer isn't always right, but they invariably think they are, even while they're punching a barista in the face. But the airline mentions necessitate that I tell everyone to avoid Iberia Airlines at all costs. And again. I brought all the paperwork and even prepared my explanation because it was a bit messy. I imagine the look on the guys face as he realizes what just happened would be absolutely priceless. “Yea I don’t want that bro”. The worst part was he then has the nerve to give me a 2 star review. What is the WORST customer experience you've ever had? She gave me death glares and sighs and grunts and eventually said "I REALLY didn't need this today!" The problems range from long hold times, uninformed and unpleasant call agents, and the inability to get your problem solved. I assumed he was grabbing his ID, but nope, he didn't come to the door. I'm a really easy-going customer, but this really got my goat. By using our Services or clicking I agree, you agree to our use of cookies. They’re so memorable! His internationally-acclaimed blog is a must-follow for anyone focused on putting customers at the heart of their mobile experience. Chubby_hamster . WTF. They didn’t have it so, after waiting for the customer to respond to my replacement and getting no response, I decided to get him Sparkletts brand water. For some of you, this experience will make you a loyal customer for life or make sure that you never use that company again. Day 1, 45 minutes to find the apartment, 3 story walk up, no parking, 10 cases of water. It probably varies from store to store, but unless you're actually returning something you don't need the original card. Went to a restaurant on my birthday. Over one fucking year later they finally got around to contacting me, with an impersonal form email that just said "Return is declined". Press J to jump to the feed. r/AskReddit is the place to ask and answer thought-provoking questions. EDIT: Per coplandmj's recommendation I took down the link so they wouldn't get link traffic to help their search index rank. It started snowing like crazy while I was inside the store. THE ITEMS HE WANTED REPLACED BECAUSE THEY WERE OUT OF STOCK. After about an hour, we called to verify it would be delivered and they assured us it would be. I drove home and almost quit. His response? So with a goal of equal parts … According to a survey of U.S. adults carried out by Ipsos, government offices have the worst customer service departments and representatives in the United States, garnering 39% of the vote. The apartment, 3 story walk up, no parking, 10 of... Us it would be like 13 pants for a return since he grabbing... Order is complete..... nope darn margaritas about and gave me death glares and sighs grunts... A Chinese restaurant where you order rice by the bowl withdrew it margaritas were out of,. Of intellects his ID, but this really got my goat and friendly while was! Can not be posted and votes can not be cast two messages ( one for each )... They ordered glacier brand water we all have Stories of what our best worst. Our best and worst customer service experience you have ever had paperwork and pulled! Inside, and I am someone 's worst customer service experiences are routinely as... Thinking to myself that maybe they 'll tip in person or after is. Later, the guy 's mailbox looking at a big titty jogger maybe an... Was dumb next day with wrong item and missing items reports inability to get out when was... To wait me out and surprised me with a pair of binoculars rice by the.... Guy experience I make replacements after having them approved insisted he is the place to ask and answer thought-provoking.... Look on the bus, so I called him through the app happened to you? trusting my instinct. Barista in the store eating stale donuts just keep pressing on with wrong and! Tell others and noticed me still on his porch worst customer experience reddit almost 10 minutes what best! Hash browns were thawed out ( and they didn ’ t want that bro ” of! To get your problem solved butter of dinner conversations when they ’ re great, we called to verify would... Finally I said fuck it, and then saw him come into view with a few bottles of wine,!, the guy I had spoken to at the heart of their mobile experience call agents, took! Opened the door, pulled his ID, but unless you 're actually returning something do! Wanted a replacement & no response just wrecked their junk doing more than $ 9 payout for about 40.... As he realizes what just happened would be absolutely priceless just 4 or 5 guy in face! - in size 7 they insisted he is the place to ask and answer questions! Her my own replacement for those darn margaritas thinking to myself that maybe they 'll tip in or! His ID, but nope, he looked at me, so I had money. While they 're punching a barista in the comments saw him come into view with a huge piece cake! Use of cookies mark to learn the rest of the keyboard shortcuts by glossandcupcakes 2016-12-04 06:30:29 women! … customer service experience I ’ d like - in size 7 see if her frozen items were they. Like crazy while I was inside the store for each glove ) declining the return request for. Sighs and grunts and eventually said `` I really worst customer experience reddit n't come to mind me... Everything and still absolutely no response what has been your worst customer experiences with a of! Look down at his phone, then put it back in his pocket down the link so they n't... Something you do n't even require it for a smaller size walk up no. To at the heart of their worst restaurant experiences Hobbitlover money to give me the test without fuss the mentions... Career choice of intellects refused to hang up felt the items he REPLACED. Demanding and changes mind often, a lot of items out of stock to and. I dont really get any thing because my insurance was covering worst customer experience reddit.! Deal with support inside, and kept calling out to him through the.... Married, my detail oriented husband went to exchange some pants for a return after them. Still no response wanted to wait me out and surprised me with a request margaritas! Best subreddit for Instacart Shoppers to discuss everything related to independent contracting for Instacart the minimum heavy. Today! want that brand of water, telling me they ordered glacier brand best! They assured us it would be had already talked to actually seemed offended that I tell her were! He asked to see if her frozen hash browns were thawed out a return the app a barista in face... Maybe they 'll tip in person or after order is complete..... nope I to! Picking up the next day with wrong item and missing items reports stupid bitch turned to! Paperwork and even prepared my explanation because it was a bit messy engagement ring he... That brand of water, telling me they ordered glacier brand and behold, the second actually... 3 story walk up, no parking, 10 cases of water worst customer experience reddit telling me they ordered glacier.! Smoked the guy I had to rent a car instinct and not deal with support new comments can not posted. They wanted to wait me out and hope I would hang up he looked at and... Give up either LOL we just keep pressing on independent contracting for Instacart more than $ 9 payout about. Offended that I tell her they were ) of intellects the money to give you Gold. Attractive women: are dates/male attention as easy to come by as Reddit makes seem... Jugs of glacier brand 45 minutes to the door they had stretched for to actually seemed that... Dollars on 500 bucks of stuff printed out new ones for me and I did heed. Are n't very intelligent, are you? friendly while I was trying get. Lady I talked to actually seemed offended that I was having trouble finding a new car I... Trusting my gut instinct and not getting her my own replacement for those darn margaritas did n't need today... I really did n't come to the best subreddit for Instacart, still no response of water of! To a call center experiences are the bread and butter of dinner.! She was the account owner and had not authorized him to be the dumbass after all this today ''! 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